American Table Games & Surveillance Conference | Let's save our Table Games Together!

GAME PROTECTION TESTIMONIALS:

Richard Marcus delivered an outstanding game protection seminar for Parx Casino, and it exceeded every expectation. His reputation as one of the world’s foremost experts on casino cheating was evident from the moment he began speaking. What made the seminar truly exceptional was the way he blended deep industry knowledge with engaging, real‑world demonstrations that kept the entire team fully attentive. The hands‑on portion of the training was especially impactful. Marcus didn’t just talk about cheating scams—he showed them in action. From past‑posting and card‑switching to sophisticated team‑play maneuvers, he walked us through each scam step by step, allowing participants to see exactly how professionals exploit vulnerabilities on the floor. Being able to observe and practice identifying these moves in real time made the learning experience far more memorable and practical than a standard lecture. His ability to break down complex cheating techniques into clear, understandable concepts gave our staff a renewed sense of confidence. Even seasoned employees walked away with new insights and sharper instincts. The seminar struck the perfect balance between education and entertainment, and it reinforced just how important vigilance and proper procedure are in maintaining game integrity. Parx Casino couldn’t have asked for a more valuable or engaging training session. Richard Marcus’ seminar is a must for any property serious about elevating its game protection standards.
Kenneth Fallon
Assistant Director of Table Games, Parx Casino
"Richard, believe it or not, I am a big fan of yours!" WGPC Chief Willy Allison after Richard's 2007 Keynote Presentation
Willy Allison
WGPC Chief
"Richard was hired by Grand Casino Mille Lac and Hinckley to train our dealers on some new games that were being implemented at both properties. From day one, Richard was professional with his presentation and very patient with our dealers. He was very knowledgeable about the product he was training on and we all learned a lot from him. His past experience allowed him to train from a different perspective that you wouldn’t normally get from a facilitator that was strictly from within the industry. He was able to provide insights from a person looking to take advantage of our casino which is very useful to our team. I would highly recommend Richard for any table game training you would be looking to do"
Brendan Yepa -2025
VP of Gaming Operations, Grand Casinos Hinckley and Mille Lacs, Minnesota
"Richard did a fantastic seminar explaining how casino cheats and advantage players think, move, set up and attack. He is funny, entertaining and gets everyone involved. He demonstrates that if he can get you to do the “moves”, you can better understand them and spot what is happening before the bad guys get the money and run out the door. With over 25 years of experience beating casinos, his teachings are genuine fact, not hyperbole. If you want to give your team some good tools and tips on the floor, Richard is your answer. Preparedness is golden and Richard’s seminars will teach you to see what’s about to happen, before it happens."
Rich Merlino -2025
Table Games Protection Manager at Seminole Tribe of Florida
"Richard’s game protection training was second to none. It gave our two casinos and regulatory staff insight on many ways of cheating at table games and transactions at the casino cage. It was extremely well received, and within 24 hours stopped a cheating procedure from being used. Richard is going to become an annual trainer for the ever changing staff to update and remind them of game protection. I highly recommend Richard for anyone seeking to learn game protection that is truly outside of the box. Respectfully"
Milton Champion -2025
Executive Director of Gambling Control Unit of Maine
"I have engaged Richard intermittently over the past 12 years. Most recently he invested 90% of his energy on the casino floor providing valuable insight and 10% with our surveillance and table games leadership. His wrap-up report identified a game that was at risk. We made a change to de-risk the game. He has a keen eye."
George Goldhoff -2023
President Hard Rock Casino Atlantic City
"Richard, You did a great job both in Calgary and Edmonton. Your lessons were invaluable. Thanks for your patience!"
George Goldhoff -2012
CEO PURE Canadian Gaming, Alberta, Canada
"Richard, the only reason I came here was to meet you."  Ted Whiting at the 2007 WGPC
Ted Whiting
MGM Corporate Vice President Surveillance
"Richard, I learnt lots! The reality of the psychology was a revelation. Your charm and anecdotes made it fun and easy to understand."  
Simon Thomas
CEO Hippodrome Casino Ltd. London, UK
"Richard, I am very happy with the results of the feedback from my staff to your Manila Game Protection Training Conference. They said it was very informative and they learned a lot of new things on Game Protection."
Richard O'Donnell
Chief Surv. and Systems Officer, Resorts World Manila
"We had Richard at our property for a week of training for our supervisors and managers. It was eye opening to say the least. 40+ years in the business and I’m not too proud to say, I don’t know everything and have not seen it all. Richard’s training has something for everyone. It doesn’t matter if you’re a new supervisor or an experienced one, managers, surveillance agents, there is something to be gained by all from attending. If you’re thinking about booking him, stop thinking and book him now, you won’t be sorry. I highly recommend him."
Stephen Smith - 2026
Director of Table Games at Parx Casino
Richard is the Real Deal when it comes to protecting your casino floors and tables from cheats and advantage players. I hosted his Las Vegas Game Protection Seminar in 2019. My Surveillance and Table Games Teams received excellent training. Some, like myself, are industry Vets and learned a lot from this Powerhouse of Game Protection.
Mike Johnson
Director Of Surveillance at The Palms
We hired Mr. Marcus to conduct an extensive training in gaming protection and advantage play for our main executives in the gaming operations and security departments. The reviews from all the participants were very positive, the classed were interesting, dynamic and very useful; and if I have to point out something above all else, was the highly practical format in which the content is delivered, Mr Marcus is a true master of his trade and it shows. We highly recommend him to any gaming company interested in keeping its personel updated and knowledgeable on the topic of gaming protection in table games.
Francisco Vidal
Global Gaming & Hospitality Executive, Casinos Codere
First, I would like to say that I strongly recommend to anyone in the gaming industry looking to improve their table game protection, to use Richard Marcus for his game protection presentation. Richard presented his material in a non-typical classroom approach. No power points, no videos, no handouts. Everything was done in a demonstrative live action form. Richard is an engaging and entertaining instructor who was able to maintain his classes attention throughout the entire event.
William Beasley
Sr. Director, Casino Systems & Analytics at Norwegian Cruise Line Holdings Ltd.
Richards engaging, interactive and fun style of presenting during his sessions was well accepted by our gaming team. He repeatedly created an informative and useful training session for each group we scheduled with him.
Dean Mcbride
Casino Operations, Charitable Gaming, Sports Betting
Attended game protection conference by Richard Marcus in Manila. And I thought it was exceptional and extraordinary especially the psychology mindset on an actual cheat/ team – play. Of course there is a lot more and I hope to see him again in Asia or in the States.
Bryan Ramoso
Director of Surv. - The Grand Ho Tram Resort & Casino
I recommend this seminar on casino game protection to be attended by all casino employees directly involved in gaming operations. The seminar provides a different perspective in game protection and gives insights coming from the eyes of actual scammers. Very interesting and really worth your time!
Daniel Cecilio
Senior Vice President at PAGCOR (Philippine Amusement and Gaming Corporation)
Our objective in sending participants to Richard's Game Protection were achieved so far...the feedback from our staff's were all positive. There were many learnings that can be applied even on the modern surveillance setting. It is also enlightening to note that attendees commented that the added knowledge will be useful when they go back to their respective consoles. Of course there's no better benefit than to learn from the master of cheat himself...because you get to understand the psychology behind every cheat, the motivation and what drives them to do it. Now apply that when you do your monitoring...the training is really worth it. Highly recommended. Thank You Richard!
Alfred LaGarde
Vice President - Surveillance at Newport World Resorts
The seminar was insightful and thought provoking. Richard delivered the session well and the group had good takeaways from the day.
Susan Price
Director of Gaming Grosvenor Casinos Limited
I attended Richard’s seminar recently regarding cheat moves and advantage play. I found it both highly engaging and informative! Richard delivers in a way that is relaxing and educational, bringing alive the subject and demonstrating it with passion. To have an in-depth account first hand to the psychology of the actions, integral planning and mindset of cheats was truly fascinating!! Richard is very engaging and entertaining as a speaker and you can’t fail to be drawn in and enjoy the day! I have learned so much! I would highly recommend others to contact Richard for seminar dates to attend or facilitate! I wish him all the very best!
Natalie Kelly
General Manager The Rank Group plc
I attended Richard’s seminar on table game scams. I learned a lot, realizing that cheating is more than manipulating the game, it’s about understanding and manipulating people. As a technology person with a math and computer background, I think about situations very logically. What I learned is that people aren’t logical. And cheats take advantage of that. It was very eye-opening. Thanks Richard!
Stephen Patton
Vice President, Software Development at Everi Holdings Inc.
I recently attended one of Richard's seminars and I found it very helpful and eye opening. I definitely feel that people in my position can learn from Richards experience.
John Helmerich
Director of Security and Surveillance at Saratoga Casino
My staff really loved Richard's training and we really learned what we needed to in order to protect our Table Games.
Joe Parma
Director of Surveillance, Twin Pine Casino Resort
"It was a great pleasure and honor to have Richard Marcus train our staff in game protection!"
Marcelo Silva Manci - 2024
Regional director Latin America of Live Games, Casinos Codere
"Fue un verdadero placer y gran orgullo recibir la capacitación en Protección de Juegos de Mesa, Abrazo grande!"
Marcelo Silva Manci
Regional director Latin America of Live Games, Casinos Codere
"Richard Marcus provided a new perspective of how to protect our tables from advantage players and cheats."
Stewart Madden
Table Games Director, Soboba Casino, San Jacinto, California
"Richard, Thank you so much for the time you spent with us. The seminar was very educational and will benefit all of us. It was an honor to meet you"   
Ivaylo Ivanov
Fleet Casino Manager, Carnival Cruise Lines Casinos
"Richard, I just want to let you know that you are what kept me in this profession. I watched you at the WGPC in 2007 and that inspired me to not only become better at advantage play and cheating, but inspired me to pass this knowledge on in the casino surveillance industry. I can say with confidence I am a better surveillance professional because of you, sir." Mel Frazier III, in 2018
Mel Frazier lll
Mohegan Sun Surveillance Manager
"Richard, Thank you for coming and training our people. It was very enlightening for my staff."
Steven Hadley
Surv. Director Mystic Lake Casino, Prior Lake, Minnesota
"Richard, your training was very beneficial and enjoyable to my staff. When we first started down the path with Ball and Dice, Richard came to our rescue and was instrumental in assisting in our training/understanding of these specific games. I would recommend Richard for any table games related training.... and beyond. Thank you!"
Joshua Anderson
Surv. Director Cherokee Nation Entertainment
"Richard, I've had three different game protection training sessions. The training they provided was a demonstration of magic tricks and old-time cheat moves along with hours of advertisement of why they are the best. Wth you it was refreshing to see something different."
Jolene Bingham
Surv. Director Tioga Downs Casino, Nichols, New York 
"Richard, No doubt you know your stuff! We all learned a lot from you, and you taught us in such an entertaining way that no one missed  a beat!"
Mike Bandfield
Surv. Director Grand Casino, Hinckley, Minnesota
"Richard, I would like to send my deepest appreciation to you for conducting this seminar for us. Everyone really enjoyed it. Our staff was really amazed by the moves you demonstrated, and now they have a great idea of what to look for when they are watching their games. It was great to bring someone in who could explain how cheaters work and what they look for inside a casino."
Lorenzo Delores
Surveillance Director Desert Diamond Casino, Tucson, Arizona
"Richard, I can't thank you enough for the training you provided for us. It was a great time and great program that you put together! Having you here was a great experience for our entire staff. Thank you. Thank you. Thank you."
Anthony Clark
Surv. Director Saginaw Chippewa Casinos
"Richard, I enjoyed your class and did learn some new things. The 3-Players counting method was new for me, and I passed it along to my staff." 
Thomas Jones
Surv. Shift Manager Greektown Casino, Detroit, Michigan
"Richard, Everyone agreed that you have been a great help to us. You helped us solve many problems at our Canadian properties and in Aruba. We will be calling you again for another game protection seminar."
Andreas Terler
Senior VP Casino Operations, Century Casinos, Inc. 
"Richard, thank you for answering all our questions with honesty and first hand knowledge. We picked up on it quickly and appreciate your time spent with our team"
Brian Maloney
VP Surveillace Del Lago Resort & Casino
"Richard, I must admit the training was even better than I thought it would be. You have lots of knowledge and that is valuable to our industry. Everyone here enjoyed it."
Maria Chadwick
Surveillance Director Turning Stone Casino
"Richard, you do a very nice job keeping attendees engaged through your demonstations as well as knowledge on the current topics."
Richard P. Thake
SMSC Gaming Enterprises, United States
"Richard, Thank you for all the information and insight you gave us during the sessions."
Gloria Leader
Table Games Trainer, Pearl River Resort Casino
"Richard, Thanks a million for everything, man! It was very beneficial and helpful to my staff."
Mike Saleh
Surv. Director Rivers Casino Schenectady, New York
 "Richard, you are extremely knowledgable. Your ideas and insight have helped our casino teams significantly."
Alan Morgan
Managing Director Rank Group UK
"Richard, It was an honour to have you. I would like to personally thank you for your guidance and for sharing your technique and knowledge with us. I have the honour to say I was taught a cheat move by the best cheater in the world and then actually did it on my fellow employees during the seminars! It was a wonderful experience for me, one I will treasure for life." 
Abigail Fenech
Casino Manager Oracle Casino, Qawra, Malta

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TABLE GAMES PROTECTION -Series of Articles-

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Game Protection Training, Undercover Surveillance, and more...

If you want the best in the business, the only GP trainer who really knows how high-level professional casino cheats operate because he was one for 25 years, call Richard Marcus.